To echo xshopper, I’ve experienced the same thing. Control connected loads and lights from anywhere using Wi-Fi, an internet connection and the free My Leviton app; that is all you need, no hub required. And obviously isn’t responding on HomeKit. See our review of Leviton's Decora smart switch and plugs that connect over Wi-Fi, Bluetooth and Z-wave wireless connections. If I go into the smartthings app and manually refresh the switch, it does detect the state change but won’t do it automatically. Also… every morning at 5:50am a command via ST turns on several sets of lights. The first option is to simply tap on the settings icon in the top left hand corner of the app after opening it, and then by selecting “Update Firmware”. Installation should be performed by a professional electrician, not all structures are wired the same; therefore, results may be different than described below. I will be sure and email the Leviton reps provided! It provided three possible causes, none of which applied. I would just like a standard on/off switch that works with Homekit and Alexa! This is great for your coffee maker to turn that on and off and it also works perfectly say for example a standing fan. Engineered to work with sensitive, low-wattage bulbs, ensuring “off means off”. It works well enough for a short time. In only a few weeks I've had multiple issues. I'm very satisfied with the engineering (though not the button design) of the Lutron Caséta and will use those instead. Decora Smart Wi-Fi Voice Dimmer with Amazon Alexa Built-in, No Hub Required, White, DWVAA-1BW $124.99 Decora Smart Wi-Fi 15A Universal LED/Incandescent Switch, DW15S-1BZ I looked at Lutron and they look great except you have to have a Lutron hub for the switches to talk to. I’ve been in contact with them with a detailed description of the problem. As others have said, I had to cycle the breakers to get them to respond. After factory resetting the switch it seems to work fine for a couple of days and then goes AWOL intermittently. Other than the addition of the dimmer rocker on the side and the green LED below the switch (which can be set completely off, to be on when the switch is off, or to be on when the switch is on using the Decora Smart Home App) these look essentially identical. I’ve killed the breaker, removed it from my Home, and took it out of the wall. The leviton app just updated and now my devices in smarthub are not refreshing… They do work if used from the smart things app but will not refresh if I manually cycle the switch at the wall or from the leviton app. And if this is not working, the only way to restore them is to do a factory reset and re-register the switch to Homekit and cross … For the Lutron devices, do you have to buy their hub? It started working correctly and has been for 6 hours now. Yes you need lutrons hub. It can be installed from the Leviton app. I also contacted tech support with details of my issue. Like This. When I installed Leviton’s 4-Button Controller, I replaced that Z-Wave switch with a Decora Smart Wi-Fi switch and assigned one of the controller’s buttons to toggle that light on and off. Set up was done and MYLeviton app downloaded and it started to work. Once I delete and re add the wifi devices to ST it has typically been lasting only a few hours. Works with Amazon Alexa and Google Assistant, No Hub Required. Make sure your light switch you are trying to replace has a NEUTRAL wire, without this Alexa will NOT WORK. 2. When I switched the load and line, I see the status light on the switch blinking, but it will still not operate the light. Smartthings is not detecting manual changes in the switch but is able to control them. I have the same issue here. thanks for the emails! The pico remotes are nice too. 1) find the app & link the accounts (worked flawlessly) 2) use the discover on the website (not via the device, my Alexa devices could not discover it) 3) issue a command to make sure it took. I have 4 of these installed as well and they all suddenly went unresponsive tonight. The fix seems to be working. @lars I see this was solved about 2 months ago but i am having the exact same issues as above. @xshopper @Barrett_Crowe Question to you guys who got logged out within a small amount of time. As for automation, I am not sure, as I noticed the devices being disconnected and would delete/reinstall before my automation would run. Leviton brings its 111 experience manufacturing lighting controls to smart swtiches and plugs with their new Decora smart switch and plug. Had the same issues with the 4 leviton switches/dimmers I had in my home. You are not the first to post about it here. Works with Amazon Alexa and Google Assistant, No Hub Required. Decora Smart Dimmer Switch. But it still has no connection. The only way I found to get them working again was to do a hard reset by turning on and off the breaker in which it does not make any sense. Leviton Switch stopped working. Other than the addition of the dimmer rocker on the side and the green LED below the switch (which can be set completely off, to be on when the switch is off, or to be on when the switch is on using the Decora Smart Home App) these look essentially identical. Also see how they work with Amazon Alexa, Google Assistant, Siri & Apple HomeKit An update for any interested. My advice: a. WARNING: If you have a light controlled by 2 (or more) switches you must ALSO purchase and install a Leviton DD00R-DLZ at the second switch. This important fact is buried in the middle of the documentation. I have not been able to reproduce the time variance. Would you be willing to share the cron code? @Lars. Use the free My Leviton iOS or Android app to add/name devices and to control them individually or as a … I also have 9 smart outlets which are not dimmers and much less expensive and they work with Smart Life app. @Lars I was able to access my switches via the “My Leviton” app, but not via the Smartthings app. I yanked all mine out and sent them back after a week. Odd as I have had great performance when I switched over to z wave.. what are you using as your hub? Every couple of days the Leviton devices come up as "Not Responding". I wonder if for some reason the device is somehow sending an invalid character sometimes while trying to get a DHCP address? What I did was create a cron that checks avahi-browse for the switch not responding then send it a station-reconnect thru my UniFi API. you can pull out the dimmer rocker on the side of the switch, that will disconnect power to the switch then just push it back in to get power back to the switch.. it's easier than going to your breaker box to shut it off.. the instructions refer to this feature as "air gap", I had 4 of these installed in my home and some would occasionally go unresponsive here and there.. Often disconnects randomly and then comes back on its own. Now, I have some devices that don't respond to a reset. Their support never responded to the issues. It uses the latest generation of Leviton’s dimming technology for smart lighting control for a single LED bulb in a hallway or a strand of holiday lights, ensuring LEDs do not glow when off. I'm running Unifi AP-Pro access point with a Unifi controller. I couldn’t turn the lights off nor could I reset the switches by holding them down. THEY SUCK!! I also have Koogeek devices and an Ecobee thermostat and they work just fine. I’m wondering if they are somehow interfering with the switches as video baby monitors can operate on 2.4 GHz which is the same as these WiFi switches. Maybe you can get an answer from them. The devices showed as disconnected. Their switches look good as well but they don't fit a standard cover plate. Its very annoying because I have automation based on when these lights are on or off. Keeping my fingers crossed. I updated the firmware on all of my devices last week and have not lost connectivity yet. I reset my breakers all the time with them. If you hold it too long and it turns red it will factory reset it. Yesterday there was a firmware update and since then it has become a dumb switch; will not show up in the leviton app at all. Their firmware seems to get stuck after joining WiFi but before obtaining an IP address. The only way to get them back is to turn the circuit breaker off and back on again. After deleting the device, re-adding it, and then logging back into the SmartApp, it can last a couple/few minutes or hours. A pain in the butt but only took about 2-3 minutes to add back into my routines. My Leviton connects the Leviton Decora Smart with Wi-Fi® Technology product family to your Android device as well as Amazon Alexa for voice control, no hub required! Use the free my Leviton iOS or android app to add/name devices and to control them individually or as a room with a single button push. This caused a failure when refreshing user’s auth tokens blocking future access. Resetting the breaker every 2 days is not a great long term solution! Thanks for checking in and letting us know an investigation is in the works! Reliable, and they work! Does anyone have a clear way of getting the Leviton switches in the unresponsive state? I’m having the exact same issue. That seems to reset them for a couple of days. Leviton smart switch Decora DZPA1-2BW. Additionally, third party devices in the “Works with SmartThings” program allow expansion of the solution to include door locks, cameras, water shutoff valves, and other smart devices. I've had one installed for one year and it rarely worked. The integration can last for minutes or it can last hours before it goes offline. I have deleted the devices and “My Leviton” app a number of times now. Easily replace your existing single pole or multi-way devices with the new Leviton Dimmer or Switches to allow control from anywhere via your My Leviton app. You can't even add a smart button for Leviton's plug-in dimmers and switches, which is too bad since those devices don't include a physical on-off switch or remote control. "Alexa, chandelier off" Alexa: "ok" - chandelier turns off. Same problem here with their Z-wave line (DZ6HD / DZ15S / DZ1KD). Hi all, we have deployed a fix now. Use a smart switch dimmer to brighten lights to 100% for dinner prep and dim to 50% for a romantic evening. Leviton Switch not working/no response Up until today, my Leviton HomeKit Switch was working fine. and kudos to MikeB for being right on the money. @Lars Thanks for the patch, as well as an explanation of the issue!! This will NOT work with a 'dumb' switch on the same circuit. Leviton Corporate - Melville, NY (Hours of Operation: Mon-Fri 8am-10pm EST, Saturday 9am-7pm EST) Corporate tech services handles residential line voltage wiring devices, Switches, Receptacles, Commercial and Industrial wiring devices, Straight Blade and locking wiring devices, LevNet RF, GFCIs and AFCI, Temporary power, Surge protective devices, Occupancy and Vacancy Sensors, Wallbox … Is there a update I need to do? I agree that support has been awful for what could be a great product if it worked properly! They are rated for 1800W and the draw from CFL or LED bulbs is not enough for the switch to work. All work perfectly except the leviton wifi. @Lars, Powered by Discourse, best viewed with JavaScript enabled, Control of my Leviton WiFi switches stopped working yesterday. Here is some upper support guys. With power to the box turned off, unscrew and remove the wall plate and existing switch. This is a appliance model. Can’t get this plug to work with Smart Life. Replaced with lutron. I am using the Classic App, which may or may not make a difference. Do any of those on this thread also have these cameras in use? Leviton Decora Smart Wi-Fi 15A Universal LED/Incandescent Switch. It has not gone 24 hours since ST app update on the 12th I believe it was. Smart outlet wifi . Third: The Leviton Smart Switches do not … I am having this exact same issue again! Here's this morning's log: Leviton Switch-02E6E5 has connected to Kitchen-WAP with ssid "iot439" on channel 11 8:01 am 04/13/2018 Leviton Switch-02E6E5 disconnected from "iot439" (1h 4m connected, 228 KB, last Kitchen-WAP) 8:01 am 04/13/2018 Leviton Switch-02E6E5 has connected to Kitchen-WAP with ssid "iot439" on channel 11 6:56 am 04/13/2018 Leviton Switch-02E6E5 disconnected from "iot439" (26m connected, 93.2 KB, last Kitchen-WAP) 6:56 am 04/13/2018 Leviton Switch-02E6E5 has connected to Kitchen-WAP with ssid "iot439" on channel 11 6:30 am 04/13/2018 Leviton Switch-02E6E5 disconnected from "iot439" (13m connected, 29.1 KB, last Kitchen-WAP) 6:30 am 04/13/2018 Leviton Switch-02E6E5 has connected to Kitchen-WAP with ssid "iot439" on channel 11 6:16 am 04/13/2018 Leviton Switch-02E6E5 disconnected from "iot439" (39m connected, 86.2 KB, last Kitchen-WAP) 6:16 am 04/13/2018 Leviton Switch-02E6E5 has connected to Kitchen-WAP with ssid "iot439" on channel 11 5:37 am 04/13/2018 Leviton Switch-02E6E5 disconnected from "iot439" (39m connected, 94.8 KB, last Kitchen-WAP) 5:36 am 04/13/2018 Leviton Switch-02E6E5 has connected to Kitchen-WAP with ssid "iot439" on channel 11 4:56 am 04/13/2018 Leviton Switch-02E6E5 disconnected from "iot439" (39m connected, 105 KB, last Kitchen-WAP) 4:56 am 04/13/2018 Leviton Switch-02E6E5 has connected to Kitchen-WAP with ssid "iot439" on channel 11 4:16 am 04/13/2018 Leviton Switch-02E6E5 disconnected from "iot439" (39m connected, 123 KB, last Kitchen-WAP) 4:16 am 04/13/2018 Leviton Switch-02E6E5 has connected to Kitchen-WAP with ssid "iot439" on channel 11 3:36 am 04/13/2018 Leviton Switch-02E6E5 disconnected from "iot439" (39m connected, 99.2 KB, last Kitchen-WAP) 3:36 am 04/13/2018 Leviton Switch-02E6E5 has connected to Kitchen-WAP with ssid "iot439" on channel 11 2:56 am 04/13/2018 Leviton Switch-02E6E5 disconnected from "iot439" (44m connected, 234 KB, last Kitchen-WAP) 2:56 am 04/13/2018 Leviton Switch-02E6E5 disconnected from "iot439" (1d 16h 30m connected, 4.58 MB, last Kitchen-WAP) 2:16 am 04/13/2018 Leviton Switch-02E6E5 has connected to Kitchen-WAP with ssid "iot439" on channel 11. What a difference! Installation is e asy into existing residential applications. @Lars. I’m having the exact same issue. Press question mark to learn the rest of the keyboard shortcuts. I guess in the long run, that's still better than switches that don't work! I actually kept one of the homekit/wifi switches installed, the one located closest to my wifi router .. it has never gone offline. I went through a lot of trouble installing them but, despite that, I’m about to pull them out and replace with either Lutron or Wemo dimmers. These Leviton Decora switches suck, the support sucks, and that useless pdf document sucks. Thanks everyone for the info. I have a couple of Koogeek plug modules that are rock solid. Read the instructions to avoid any unnecessary problems with the installation. I have to remove them and totally reinstall them in Homekit. They do work if used from the smart things app but will not refresh if I manually cycle the switch at the wall or from the leviton app. Apple® HomeKit technology provides an easy, secure way to control HomeKit-enabled accessories using Siri® voice control on your iPhone®, iPad® or iPod touch®. Does anyone know of a fix? My elgato eve bluetooth light switches have been rock solid, have never seen a single one of them go into the dreaded not responding status, both of mine have been in operation for over a year now. Please let me know if you see further problems. Since my original post, the problem has gotten worse. Looks like it’s having issues again. carlsp8877 (Carl Sperling) November 5, 2018, 11:41am #37. The hub is why it’s reliable. I wanted to wait several hours before reporting. I am using HomeKit as the controller and AppleTV4G as a hub. Thanks. Was any of your leviton devices actually offline for real at the time and could you or an automation have tried to send a command to it? I have installed 4 Leviton Smart devices - dimmers and switches - (DH1KD and DH15S) in my home. Smartthings is not detecting manual changes in the switch but is able to control them. Leviton dw15s 3 way smart switch install light flickering or not working at all (one way) Devices & Integrations Rob_Tak_Seamin (Rob Tak Seamin) October 11, 2018, 3:49am I attributed poor wifi.. especially if the switches are installed in a metal gang box.. since I was already running Hass.io, I replaced the switches with the leviton z-wave versions and have had 0 issues with them ever since. We have deployed a fix now smart outlets which are not the first to post about it.. Reset them for a couple of different ways through the laborious reset several times and realized that not... 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Would get rid of them but i HATE the look of the keyboard shortcuts to your smartthings...