According to several news outlets including classaction.org, topclassactions.com, news.bloomberglaw.com, and a few others, Vivid Seats is currently undergoing an investigation and a class action lawsuit has been filed against the company for refusing to issue refunds to three of its customers by the names of Janel Dranes, Lucy Sousa, and… Vo picked the refund, but weeks went by and Vo says Vivid Seats asked for more time. Verified Reviewer . Worst customer service I have ever… Worst customer service I have ever experienced. Or do you know of another way they could issue my refund? Vivid Seats immediately offered Vo a 120% voucher or a full refund of $1,200 he spent on tickets. Information regarding the coronavirus impact. Vivid Seats sent an email advising that they were giving us credit but if we wanted a refund we had to contact them within 7 days. In total, Vivid Seats has 1 phone … DO NOT USE VIVID SEATS. Technician's Assistant: What Operating System (OS) are you running on your computer or device? Before contacting them, items GetHuman4926059 may need: Order number, Name on Account, Email on account, Event name and time, Phone number on account, … 39. Companies respond better when others are watching. It has racked up more than 900 complaints with the Better Business Bureau for everything from billing problems to … Originally they said i would be refunded in 2-4 weeks. Vivid sent me an email that I didn't open right away and I missed my opportunity for a cash refund because I didn't respond to the email within 7 days of them sending it. DO NOT DEAL WITH VIVID SEATS THEY ARE A DECEPTIVE CO Rather than trying to call Vivid Seats we recommend you tell us what issue you are having and then possibly contact them via phone. Capital one investigated and since they did deliver the tickets they coudnot issue mea credit I am appealing this decesion. Useful. v. Vivid Seats, et al., Case No. Join a Free Coronavirus Failure to Refund Class Action Lawsuit Investigation. Reply. The Policy now alludes to a compensation of some sort, usually in the form of store credit. I filed a chargeback and Vivid Seats disputed it with a copy of their terms and conditions that state they will only refund cancellations. Vivid Seats Knowledge Base. NFL Game Attendance Information. Vivid seats deceitful business. Clearly a scam that goes against their refund … How much is the kids tickets for universal soul circus in Houston Tx and how much are they for adults . Vivid seats refused to refund for an event that was postponed due to Covid 19. Help with my Vivid Seats issue. Vivid Seats is a Chicago-based company located in the West Loop. Vivid Seats reviews (www.vividseats.com): 6 tickets bought and sold for same date and time and they say I listed 2 wrong. Common problems addressed by the customer care unit that answers calls to +1 800-501-9983 include Technical support, Refund or cancel order, Track order, Issue with order, Recover account and other customer service issues. Website. Vivid seats sucks. Universal soul circus. A couple of days later, the event was cancelled so I reopened the dispute using their own evidence. GetHuman4926059's Refund or cancel order issue with Vivid Seats from June 2020. For urgent issues related to events in the next 24 hours, our customer service agents are available 8:00 am – 12:00 am CST. Live Nation Entertainment Inc., its subsidiary Ticketmaster Entertainment Inc., and Vivid Seats LLC were hit with suits in the Northern District of Illinois for failing to issue full refunds for shows canceled due to the coronavirus. Daddy Issues tour schedule and Daddy Issues ticket information. How do I get a refund from Vivid Seats? I purchased Ron White tickets to Soaring Eagle Casino on Aug 30th, due to Covid, they canceled. Vivid Seats told Turn to Ted it was an oversight, and that Tuan's refund got lost in the system. I understand Vivid seats refund policy however these seem to be special circumstances due to the Covid-19 pandemic I am... Read full review . Begin planning your next live comedy experience by checking out our updated list of No Refunds tour dates. You can easily come across affordable No Refunds comedy tickets on VividSeats.com. Vivid Seats — Michael Buble’ tickets. The spokesman said refunds are being paid to customers who have requested a full refund … For events that I was concerned about getting a refund for tickets we purchased for a show that was cancelled. Comedy lovers never regret attending No Refunds shows. Vivid seats is taking advantage of the pandemic and cancelled concerts due to the pandemic. Vivid Seats was first mentioned on PissedConsumer on Aug 20, 2011 and since then this brand received 1586 reviews.. The insurance I had purchased through Vivid Seats also refused to pay out. Vivid Seats is giving customers a choice: they can get a refund on their ticket price for any canceled or postponed event, or they can get a voucher good for 120% of the value of the ticket. Vivid Seats’ wellpublicized 100% Buyer Guarantee was clear as day- : Vivid Seats promised that “you will be refunded for a cancelledevent.” 40. A spokesman for Vivid Seats says the company has been making refunds for canceled shows. Using the Website. You've already flagged this Tay 7 reviews. Continue surfing free trials, beating parking tickets, suing robocallers for cash, and more. 25% SERVICE FEES. Total scam. Refund. The Vivid Seats Refund Class Action Lawsuit is Timothy Nellis, et al. 1.4 (10 reviews) 1.6 (832 reviews) Reviewer's quote. Oct 31, 2020. Christopher Booth. Wrong seats, refuses refund. So on Nov. 23, her husband emailed SOS photos of the three tickets and her credit card statement, which included the entries “Vivid Seats Cher” and … The company changed the FAQ Policy for refunds at the bottom of their page that explained customers are to receive a full refund for all cancelled events. Online Chat Issue. Ticketmaster Questions . The only thing they offered me was a vivid seats gift card for the cost of the fees i paid I told them to forget I have since reported them to better business. Vivid Seats ranks 21 of 193 in Tickets category. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Follow Ted Oberg on Facebook , Twitter and Instagram . Event Attendance Information: Covid-19 Disclaimer. Vivid is holding over $1,000.00 of my money indefinitely pending a reschedule of this event – likely a year away at least. In the event a show is cancelled and not rescheduled, Vivid Seats will contact all purchasers and issue a refund, as per Vivid Seats terms and conditions. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. See all 14 articles. I am having issues with Vivid Seats too. Latest Question. But neither Vivid Seats nor StubHub is giving cash refunds for postponed concerts, as long as there is a future date on the calendar. Share on Facebook Share on Twitter Share on Linked In Share by Email. First: share to improve GetHuman4926059's odds. Share. 1:20-cv-02486, in the U.S. District Court for the Northern District of Illinois. Purchased tickets for an event that was cancelled due to COVID19. Find Daddy Issues tickets at Vivid Seats. A fan of Janet Jackson sued Live Nation and a resale ticketing site, Vivid Seats, in California after a protracted delay to one of her tours. Thomas said Vivid told her much the same thing when she called the company several weeks ago. When the refund never came, i called back and they said i was not eligible for a refund and i would only receive a credit for future purchase. What is the 100% Buyer Guarantee? General Information 14. The comedy stylings of No Refunds will have you rolling in aisles and you can order your comedy tickets today with Vivid Seats. Check our FAQ. Browse or search articles to find answers to your questions. To further complicate things my bank issued all members new chip debit cards and even if they offer a refund how do I talk to someone to get it mailed in the form of a paper check. Vivid Seats lets you search for tickets by date, venue, city, price, quantity and seat location. Shopping for Tickets 11. He and his family paid $560 for tickets on Vivid Seats, but he got a notification the game had been canceled on April 30. Concert postponed due to civid-19, 10 months out from a weekend date to a mid week date. 2 months ago . Share. Recent recommendations regarding this business are as follows: "stay the *** away from theses rip offs go directly to the venue and buy from … Vivid seats then took advantage of this waiting period to tell customers they have a 7 day window to reach out for a full cash refund. What is Vivid Seats? Please have your order number ready. Compare Ticketmaster vs Vivid Seats . Vivid Seats is using the postponed loophole to deny my refund request. Strength in numbers! SCENE points will be reimbursed for any portion of the ticket purchased with SCENE points. Vivid Seats stated that, “[i]f an event is canceled with no rescheduled date, you are naturally entitled to a full refund of the purchase price, including delivery charges. Call toll-free: 833.228.5143; International: 925.206.3066; For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form. Than trying to call Vivid Seats seem to be special circumstances due civid-19. 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