Payments / Cancellation / Refunds

 

Payment Options

  1. Online Credit / Debit Card Payments

Visa, Master and American Express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

  1. Internet Banking

You can also pay for your order through net banking options and the amount will be automatically debited from your account.

Transaction Confirmation
You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your “spam” or “junk” folder to verify that it has not been misdirected, and if still not found, please contact us.


Cancellation Policy

No Cancellation is accepted after availing our services or products. However, requests for cancellation or refund will be considered in case of special scenarios or pre-written acceptance from Catalyst Public Relations Pvt. Ltd. to the effect.


Refund Policy

The refund accruing shall be processed within 15-20 working days from the date of the cancellation request and subject to our cancellation rules. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of cancellation.

We shall not be held liable for any changes, deficiencies, disputes, etc. related to the services being provided by the third party service providers, including the matters related to delays in refunds or no refunds, of the fares and charges paid to third party service providers.

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